If you cancel a session, the following refund policy applies:
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Individual or Custom Sessions |
If you cancel: |
You will receive: |
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In these cases, if you cancel, there will be no session |
> 24 hours before the session |
100% refund |
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6 - 24 hours before the session |
70% refund |
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< 6 hours before the session |
no refund |
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Small Group Sessions |
If you cancel: |
You will receive: |
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In these cases, if you cancel, we will still run the session for the other students
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No refund for cancellation |
Since we will run the session for the remaining students in the group, we cannot
offer a refund to one student who cancels. To do so would require the students who
don't cancel to pay more, which we will never do. |
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Small Group Sessions where the entire group cancels
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If you cancel: |
You will receive: |
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In these cases, if you cancel, there will be no session
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>24 hours before the session |
100% refund
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6 - 24 hours before the session |
70% refund |
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< 6 hours before the session |
no refund |
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If we cancel a session: |
You will receive a 100% refund |
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From time to time we may be forced to cancel a session due to instructor illness,
weather, or some other unforeseen circumstance. If this happens, we will notify
you immediately and, of course, provide a 100% refund.
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